e-Learning Ecologies MOOC’s Updates

If you aren't part of a community of practice, you are wasting time and money.

User centred design is a relatively new and evolving profession, particularly as applied to government services.

New knowledge being built all the time, so practitioners need to keep up to keep their skills relevant. They also need to solve complex issues for which there are no standard solutions. They need to navigate complexity and learn on the job in order to create effective public services.

In this environment, access to a community of practice or "affinity space" is vital. Participants have access to a collective intelligence that far outweighs their individual capability. They can benefit from the experience of others, and share their insight.

The a communities of practice that I work with benefit from ubiquitous learning in several ways.

For example, there are online forums, group email lists or connections on social media which people can use to post a question on anything at any time and get answers, guidance and support in real time from fellow practitioners.

Which takes me back to the title of the post. Without access to these communities and learning opportunities, civil servants are left trying to solve problems on their own, replicating effort and created siloed knowledge. In effect, wasting precious public resources.


Example of a community of practice in government

Collectively produced artefact, UK Government design system

Definition of affinity space

govdesign meetup:

Govdesign meetup

 

  • Byrd Franklin
  • Fahad alHarth
  • Krysten Miner
  • Martin Benson