Abstract

This research investigated a mediation in sequence linking overall justice, values congruence, organizational identification, affective commitment, organizational citizenship behavior (OCB), and intention to quit. Relationships between these concepts seem established. However, most of the time, they were investigated separately. To the best of our knowledge, no previous study has focused on these concepts within an integrated model, despite the theoretical framework that supports its relevance. Therefore, the objective of this research is to shed light on the mechanisms leading workers to adopt/engage in extra-role behaviors, such as OCB, and to intend to quit the organization employing them. One hundred and ninety-three people responded to the questionnaire. We use structural equation modeling and the bootstrapping method. Results indicate that the perception of overall justice generates a feeling of congruence between the values of workers and those of their organization. This feeling, in turn, generates the development of a feeling of oneness with the organization, which, coupled with a feeling of obligation of reciprocity, allows the development of an emotional and affective attachment to the organization. This attachment subsequently results in a desire to implement positive and beneficial behaviors toward the organization such as organizational citizenship behaviors, as well as a decrease in the intention to quit.