Learning, Knowledge and Human Development MOOC’s Updates

The Impact of Social-Emotional Conditions on Workplace Learning and Collaboration

One area of socio-behavioral learning that I am particularly interested in is workplace collaboration and team conflict resolution. The evidence indicates that social-emotional conditions, such as trust among team members, emotional regulation, and effective communication, significantly influence learning, knowledge sharing, and overall team performance. When team members feel psychologically safe, they are more willing to ask questions, admit mistakes, and contribute ideas, which enhances collective learning. Conversely, environments with high stress, interpersonal tension, or lack of emotional support hinder learning and innovation.

Key concepts that help interpret this evidence include psychological safety, emotional intelligence, social interdependence, and peer modeling. Psychological safety allows individuals to take interpersonal risks without fear of negative consequences. Emotional intelligence helps team members manage their emotions and respond constructively to others. Social interdependence emphasizes that learning is shaped by how individuals rely on and support one another. Finally, peer modeling highlights that observing effective social behaviors can encourage others to adopt similar strategies, fostering a positive learning culture.

  • Wenelyn Bayno