Puna and Pakialam in Workplace Conflict: A Reflexivity Study on Malasakit

Abstract

The study re-examines the paper on “Puna and Pakialam in Workplace Conflict”. It considers an organization that underwent changes in leadership brought about by dissatisfaction among members. It seeks to understand and interpret messages and behavior of members in relation to the organization’s culture, and in relation to the organization’s power structure. The autoethnography looked at reflexivity in the four areas of intrapersonal, interpersonal, methodological, and contextual reflexivity. Examining the 2018 paper, the author reviews the areas of consciousness i.e., involuntary, voluntary, and meta- consciousness reflecting back during the time of writing the paper in 2018 and re- examining it with reflexivity five years after (2024). The study probes, “How does consciousness change reflexive re- examination of workplace conflict?” The original study used Attribution Theory of Heider (1958), Kelly (1967), and Weiner (1985), and Filipino Communicative Behavior of Lacson (2005). The study used Direct Participatory Observation and Textual Analysis as tools for qualitative research. The reflexive paper used Kenneth Burke’s Theory of Identification centering on the use of language in bringing about identification and division following constructs of substance, con-substance and mystification. Puna and pakialam are valuable means of achieving positive change in an organization. There are varying degrees and types of being critical, and that there is dichotomy of attributions of this concept. Moreover, reflexive thinking changes past views on puna and pakialam in a workplace conflict with levels of consciousness and types of perspectives utilized. Emotions play a critical role in one’s victimization and redemption.

Presenters

Renalyn Valdez
Chair, Journalism, Polytechnic University of the Philippines, Manila, Philippines

Details

Presentation Type

Paper Presentation in a Themed Session

Theme

Communications and Linguistic Studies

KEYWORDS

Reflexivity, Puna at pakialam, Workplace conflict, Attribution, Filipino communicative behavior