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Knowledge Management as a Driver of Successful Enterprise Res ...
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- Title: Knowledge Management as a Driver of Successful Enterprise Resources Planning Implementation: A Conceptual Framework
- Author(s):
Nompumelelo I. Zuma,
Ntandoyenkosi Sibindi
- Publisher: Common Ground Research Networks
- Collection: Common Ground Research Networks
- Series: Organization Studies
- Journal Title: Change Management: An International Journal
- Keywords: Knowledge Management, Enterprise Resource Planning, Change Management
- Volume: 23
- Issue: 1
- Date: March 22, 2023
- ISSN: 2327-798X (Print)
- ISSN: 2327-9176 (Online)
- DOI: https://doi.org/10.18848/2327-798X/CGP/v23i01/37-62
- Citation: Zuma, Nompumelelo I., and Ntandoyenkosi Sibindi. 2023. "Knowledge Management as a Driver of Successful Enterprise Resources Planning Implementation: A Conceptual Framework." Change Management: An International Journal 23 (1): 37-62. doi:10.18848/2327-798X/CGP/v23i01/37-62.
- Extent: 26 pages
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Abstract
Drawing from literature and practice, we contribute to the successful implementation of enterprise resources planning (ERP) by presenting a novel conceptual framework that considers knowledge management (KM) as an antecedent of the successful implementation of ERP through the mediating effects of change management, knowledge transfer, change management, organizational capabilities, and business process engineering. Prevailing drivers of the successful implementation of ERP are centered on operations management.
